Privacy Policy

Last Updated: January 1, 2025

Introduction

Zengistics Solutions Inc. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you:

• Visit our website (https://zengistics.com) or any associated site linking to this policy.
• Engage with us through sales, marketing, or events.

If you have any questions or concerns, please contact us at [email protected].

Key Points Summary

• Personal Information: We collect data based on your interactions with our services, including names, phone numbers, email addresses, and billing addresses.
• Sensitive Information: We do not process sensitive personal data.
• Third-Party Data: We do not collect information from third parties.
• Usage of Data: We process your information for service delivery, security, fraud prevention, and legal compliance.
• Sharing Information: We only share data in specific situations, such as business transfers.
• Data Security: While we implement security measures, no system is 100% secure.
• User Rights: Depending on your location, you may have rights to access, update, or delete your data.
• Opt-Out Options: Users can exercise privacy rights by contacting us.

For a detailed overview, please read the full Privacy Policy below.

Table of Contents

1. What Information Do We Collect?
2. How Do We Process Your Information?
3. What Legal Bases Do We Rely On?
4. When and With Whom Do We Share Your Information?
5. How Long Do We Keep Your Information?
6. How Do We Keep Your Information Safe?
7. Do We Collect Information from Minors?
8. What Are Your Privacy Rights?
9. Controls for Do-Not-Track Features
10. U.S. State-Specific Privacy Rights
11. Policy Updates
12. Contact Information
13. Reviewing, Updating, or Deleting Your Data

1. What Information Do We Collect?

We collect personal information that you voluntarily provide, such as:

• Name
• Phone number
• Email address
• Billing address

We do not process sensitive data. You are responsible for providing accurate and updated information.

2. How Do We Process Your Information?

We use your information to:

• Provide and improve our services.
• Respond to inquiries and offer support.
• Ensure security and prevent fraud.
• Comply with legal obligations.

3. What Legal Bases Do We Rely On?

We process data when:

• You provide consent.
• It is necessary for service delivery or legal compliance.
• It is required for fraud prevention or business transactions.

For Canadian users, data processing is based on express or implied consent unless legally exempted.

4. When and With Whom Do We Share Your Information?

We only share your data:

• In business transfers such as mergers or acquisitions.
• When legally required (e.g., subpoenas, law enforcement requests).
• With service providers under strict confidentiality agreements.

5. How Long Do We Keep Your Information?

We retain data as long as necessary for:

• Service provision.
• Legal and compliance purposes.
• Business operations.

Data is securely stored and deleted when no longer needed.

6. How Do We Keep Your Information Safe?

We implement technical and organizational security measures. However, we cannot guarantee absolute security due to the nature of digital transmission.

7. Do We Collect Information from Minors?

No, we do not knowingly collect or process data from individuals under 18 years of age. If discovered, such data will be promptly deleted.

8. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

• Access, update, or delete your data.
• Restrict or object to data processing.
• Withdraw consent at any time.

To exercise your rights, contact us at [email protected].

9. Controls for Do-Not-Track Features

Currently, we do not respond to browser-based Do-Not-Track (DNT) signals as there is no uniform standard for compliance.

10. U.S. State-Specific Privacy Rights

If you reside in California, Colorado, Connecticut, Florida, Texas, Virginia, or other applicable states, you may request:

• Access to the personal information we hold.
• Correction or deletion of your data.
• A copy of your personal data.
• Opt-out options for targeted advertising or data sales.

To make a request, visit https://zengistics.com or email [email protected].

11. Policy Updates

We may update this policy periodically. Changes will be indicated by the “Last Updated” date at the top of this page.

12. Contact Information

For questions or concerns, contact us:

• Email: [email protected]
• Mail:
  Zengistics Solutions Inc.
  31 Navasota Street, #200
  Austin, TX 78702, USA

13. Reviewing, Updating, or Deleting Your Data

To review or modify your personal data, submit a data subject access request via [email protected].

For further details, visit our Privacy Policy, Terms of Use, and Cookie Policy sections on our website.

14. SMS

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.